3 min read
Updated Apr 12, 2026
An upgrade is easiest when you know why the workspace needs it. Higher token volume, enterprise identity requirements, and compliance expectations often move together, so planning should happen before the request is sent.
A reason the current plan is no longer enough
A rough volume forecast
Clarity on whether SSO, governance, or custom integration planning is also needed
Some upgrades are mainly about token volume, while others are really about governance, identity, or integration planning.
Knowing the driver helps the Signelio team recommend the right path.
Review billing for capacity and pricing context, but also review security and compliance settings if the upgrade is tied to trust requirements.
That gives you a more complete request package.
If finance, operations, security, or IT all care about the change, align them before you contact the vendor team.
That prevents the request from stalling on missing internal decisions.
Bundle volume, identity, and compliance needs into one discussion when possible.
Document the business reason for the upgrade before contacting support.
Review custom integration needs at the same time if downstream systems are involved.
Use this as a quick signal while the public knowledge base is static.
Our support team is here to assist you.