1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used. Cookies can be 'first-party' (set by us) or 'third-party' (set by other services we use). They may last for the duration of your browser session or persist on your device for a set period of time.
2. Types of Cookies We Use
We use the following categories of cookies on our platform. Each serves a specific purpose to help us deliver and improve our e-signature services.
Cookie Name
Purpose
Duration
Type
session_id
Maintains your login session and authentication state
Session
Essential
_ga / _gid
Tracks page views, user behavior, and platform usage patterns
2 years
Analytics
user_prefs
Remembers your language, theme, and notification preferences
1 year
Functional
_fbp / ads_id
Delivers relevant advertising and measures campaign effectiveness
90 days
Marketing
session_id
Maintains your login session and authentication state
Essential_ga / _gid
Tracks page views, user behavior, and platform usage patterns
Analyticsuser_prefs
Remembers your language, theme, and notification preferences
Functional_fbp / ads_id
Delivers relevant advertising and measures campaign effectiveness
Marketing3. How We Use Cookies
We use cookies across our platform for a limited set of operational purposes:
• Authentication — Cookies help us verify your identity when you sign in, so you can securely access your documents and signature workflows without re-entering credentials on every page.
• Session Continuity — Cookies help preserve in-progress sessions, reduce repeated prompts, and keep core product flows stable while you move between pages.
• Preferences — We may store selected interface and workflow preferences so your experience remains consistent across sessions.
• Performance & Reliability — We may use limited technical cookies or similar storage where necessary to understand service health, debug issues, and improve reliability. If we introduce broader analytics or marketing cookies, this policy will be updated before those tools are enabled.
4. Third-Party Cookies
Some third-party infrastructure providers may place strictly necessary cookies or use comparable browser storage when required to deliver hosting, authentication, security, or embedded functionality.
We do not list named analytics or advertising-cookie providers in this policy unless those tools are actually active in the product. If a future release introduces non-essential third-party cookies, this policy will be updated to identify the relevant providers and explain the purpose of those cookies.
5. Managing Your Cookie Preferences
You have several options for managing cookies:
• Browser Settings — Most web browsers allow you to control cookies through their settings. You can block or delete cookies, though this may affect the functionality of our platform.
• Device & Browser Controls — Some browsers and operating systems also provide tracking-prevention or privacy controls that can limit optional storage and cross-site tracking.
• Support Requests — If you have a question about a cookie-related workflow or a privacy setting, contact us at support@sign-mobile.space and we can explain the current product behavior.
6. Cookie Consent
Where applicable law requires consent for non-essential cookies, Signelio will request that consent before enabling those categories.
Strictly necessary cookies that support authentication, security, session continuity, or core product delivery may remain active because the service cannot function correctly without them. If we introduce additional consent tooling for optional cookies in a future release, this policy will be updated to explain how those controls work.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page and updating the 'Last updated' date at the top. We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
• Email: support@sign-mobile.space
• Business name: AFFSPACE LIMITED
• Business number: 79899280
• Address: 1804, 18/F, OFFICE PLUS, 93-103 WING LOK STREET, SHEUNG WAN, HONG KONG
• Data Protection Officer: support@sign-mobile.space
You may also reach out to us through the Contact page on our website.